FAQs

Digital Products

How to get the course after purchase

When you complete your purchase, we will email you with a link to download your digital product. Click the link in this email to view your download immediately. If you have trouble accessing your download, contact us at Support@nowreboot.com.

Other Products

Do I need to open an account in order to shop with you?

No, you don’t need to. You can make purchases and check out as a guest everytime.

However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.

How do I create an account?

Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.

The shipping address on my order is incorrect! Can I change it?

Once an order is placed, we are unable to update the shipping address. We recommend contacting the carrier directly for any address changes. For further assistance, please contact us at support@nowreboot.com.

How can I place an order?

To place an order, simply browse our website and select the products you wish to purchase. Add them to your cart and proceed to the checkout page. Fill in your shipping and payment details, and confirm your order. Once the order is placed, you will receive a confirmation email with the order details.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and Apple Pay. You can choose the most convenient option for you during the checkout process.

How long will it take to receive my order?

The delivery time depends on your location and the shipping method selected. Generally, orders are processed and shipped within 1-3 business days. Once shipped, the estimated delivery time is usually between 5-10 business days. Please note that international orders may take longer to arrive due to customs clearance procedures.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact our customer support within 14 days of receiving the product. We will provide instructions on how to return the item and issue a refund or exchange, depending on your preference.

Do you offer international shipping?

Yes, we offer international shipping to select countries. During the checkout process, you can enter your address to check if we ship to your location. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the customer.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website.

How can I contact your customer support?

You can contact our customer support team by emailing us at support@nowreboot.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.

Need More Help?

Contact Us

Email us or fill out the form beside. We aim to respond within 1-2 business days. We’re always here to help!

support@nowreboot.com

Everyday 9:00-17:00